Topic 1: The Importance of Quality and Safety in the NDIS
An overview of NDIS quality and safeguards – what they are, why they’re important and what they mean for NDIS Providers and NDIS Participants.
Topic 2: Provider Registration and Participant Safety
Safety and wellbeing mean different things to different people. Both NDIS Providers and NDIS Participants have responsibilities relating to quality and safety.
Topic 3: Core Practice Standards and the NDIS Code of Conduct
NDIS obligations should be implemented every day. This makes audit easier for NDIS Providers and means better services for NDIS Participants.
Topic 4: Complaints and Incident Management
What does good complaints and incident management look like? Hint: it should be transparent, accountable and happening all the time.
Topic 5: Privacy, Consent and Record Keeping
The ins and outs of privacy (getting it, keeping it and breaking it), consent (what it is and what it isn’t) and keeping information secure.
Topic 6: What a 'Best Practice Compliance' Provider Looks Like
Including NDIS Participants in compliance is essential to best practice. Find out what a ‘Best Practice Compliance’ NDIS Provider looks like.