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Topic 1: The Importance of Quality and Safety in the NDIS
An overview of NDIS quality and safeguards – what they are, why they’re important and what they mean for NDIS Providers and NDIS Participants.
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Topic 2: Provider Registration and Participant Safety
Safety and wellbeing mean different things to different people. Both NDIS Providers and NDIS Participants have responsibilities relating to quality and safety.
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Topic 3: Core Practice Standards and the NDIS Code of Conduct
NDIS obligations should be implemented every day. This makes audit easier for NDIS Providers and means better services for NDIS Participants.
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Topic 4: Complaints and Incident Management
What does good complaints and incident management look like? Hint: it should be transparent, accountable and happening all the time.
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Topic 5: Privacy, Consent and Record Keeping
The ins and outs of privacy (getting it, keeping it and breaking it), consent (what it is and what it isn’t) and keeping information secure.
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Topic 6: What a 'Best Practice Compliance' Provider Looks Like
Including NDIS Participants in compliance is essential to best practice. Find out what a ‘Best Practice Compliance’ NDIS Provider looks like.